Sheltering-Trees.com

Growing Trees in the Appalachians Since 1998

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Sheltering Trees Frequently Asked Questions

• We are a state-certified nursery, and strive to grow the plants that meet your needs. Our trees are grown here on our tree farm in containers, to provide hardy and healthy trees and minimize transplant shock. When you buy our trees, you are buying trees that have been carefully tended and nurtured.

• Our tree farm is located in the foothills of the Appalachians in Tennessee. We've been growing trees since 1998, working diligently to provide products that help our customers.

• Our trees are shipped directly to the recipient of your choice. Unlike other online tree sites that offer to plant your gift tree in parks and gardens, your gift tree will be received personally.

• The plants that we ship are all grown in 2 gallon containers, and most range from 18 - 24" tall. They are shipped in 36" tall boxes, via UPS Ground Service. Our plants are large and well-established in 8" tall pots, unlike many nurseries shipping trees in small 4-6" pots. You can be assured that our trees are carefully packed and shipped to arrive at the destination ready to plant.

• If you are considering shipping a tree to an address where the ground might be frozen, we send the trees in winter with instructions to care for the tree until it can be planted out of doors. It arrives in a 2 gallon pot, dormant for the winter, and will need to be kept in a cool sheltered area (basement or garage) where it will be protected from hard freezes and watered occasionally to keep the roots just barely moist. As soon as possible, the tree should be planted out of doors.

• Your tree is shipped with your own special message printed on a gift card and tagged to the tree. Planting instructions are also included with the tree.

• Our Guarantee:  We guarantee that every tree that we ship is of the best quality and that your order will be packed and shipped very carefully. If the shipment arrives damaged,  refuse shipment and the box will be returned to us. Once the returned order arrives here, we will ship a replacement plant. We cannot be responsible for delays or damage in shipment.

  WINTER NOTE: Our trees are shipped year-round, in the containers that they are grown in, ready to be planted on arrival. They include planting and care directions, as well as instructions on how to care for them if they can't be planted right away (if the ground is frozen, etc.). They can be kept in a cool, sheltered area like a garage or basement, protected from temperature extremes until they can be planted.

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  And from our customers:

  "The Memorial Tree that we received is just beautiful - thank you so much." "My sincerest thanks to your organization for providing this living tribute to families who have suffered loss." "Many times my support group has tried to come up with a gift for a grieving family and never had I thought of sending a tree, but now that I have, I will have to recommend it to others! I know if it were my child I would love to have a tree to tend and eventually sit under to be a remembering place." "Trees are in excellent shape!" "Awesome looking plants! I can't wait to watch them grow!" “The tree was received as promised… The family was so pleased. Again, I personally would like to thank you.” "Thanks for the 3 beautiful red maple trees."